15 Reasons you should ride with us

A taxi company's fleet size is key for providing reliable & timely taxi service. We are over twice as equipped as our closest competitor. There is no company in the Tri-Valley that can efficiently provide taxi service throughout the area like we do.

All our taxis are insured by a policy with limits far exceeding the acceptable standards. Unlike many other taxi companies, you will never run the risk of riding in an uninsured cab. When you ride with other taxi companies, some have drivers obtain their own auto insurance, leaving the passenger(s) at great risk if the driver is under-insured, or not insured at all.

Serving such a wide community, Yellow Cab is the only cab company licensed for operation in all 7 cities of the Tri-Valley: Pleasanton, Dublin, Livermore, Danville/Blackhawk, San Ramon, and Alamo.

6 can ride for the price of 1. You can request a van which fit a maximum of six passengers.

Hailing a cab from San Francisco International Airport anywhere into the Tri-Valley will cost you in the upwards of $ 175.00. And a taxi from the Oakland International Airport or San Jose International Airport will cost you roughly 30% to 40% more than what we charge. By using Yellow Cab Tri-Valley, you will be saving money, while receiving top-quality service.   Check out our Airport Service page for more info.

Our drivers are the Tri-Valley's professionals. We require our drivers to meet qualifications that other companies simply don't require, a great advantage for riding with us. Drivers must:
           1. Speak clear English
           2. Must be at least 25-years of age
           3. Have at least 2 years of driving experience
           4. Have a valid CA driver’s license
           5. Have less than two moving violations and no DUIs
           6. Receive a criminal background check and drug test
When you ride with us, you know you will be in good hands.

Yellow Cab is the Tri-Valley's first taxi company to put a hybrid taxi on the road. There are no regulations on clean air/hybrid/electric taxis in the Tri-Valley, but we decided to go green and protect our environment. We now have more hybrids on the roads then ALL the Tri-Valley fleets COMBINED. If you want to join the fight and help protect our environment, choose Yellow. We have made a future goal to change our ENTIRE fleet to hybrid and electric vehicles and make our carbon footprint as small as possible.

Well-staffed and well-trained, our dispatchers use the latest technology to serve you. With at least 3 dispatchers available at any given time quality assurance is guaranteed. We monitor by randomly recording calls and making hold times shorter. We have have invested in phone technology and data technology so that through our website we now honor reservations online and reservations from text. Not near a desktop computer? No worries. With our new and improved mobile website, you can reserve your cab from your smart phone.

We now accept credit card payments in all our newer vehicles so that you can feel more confident when you pay by credit card. You don't have to worry about a driver calling with your card information to get approval from a dispatcher. Just swipe and sign and you are all set. Just another technology upgrade that differentiates us from out competitors!

Our company has over 75 years of experience serving the Tri-Valley. Our average driver has worked with our organization for 6 years. Simply put, no other taxi company in the area matches our experience on any level.

We also have more minivans than all other taxi companies in the Tri-Valley combined! Minivans make up a sizable portion of our fleet because they allow for a more comfortable ride for our valued customers. Up to six can ride for the price of one. We also have many sedans available to service you. Moreover, with our new wheelchair accessible taxicabs, we do our best to accommodate our disabled passengers and meet their needs. If you have a vehicle-type preference, simply make your request at the time you place your order.

An average taxi puts about 60,000 miles-per-year. That requires regular service to keep the cars running in safe conditions. With maintenance services provided every 3000 to 4000 miles and car inspections annually, we make sure your taxi ride is smooth. But that's not all, we also make sure our drivers keep their cabs clean inside and out on a regular basis.

In addition to providing common door-to-door service, we also provide many specialized services including wheelchair transportation, type III (school) transportation, non-emergency medical transportation, package delivery, corporate account service, airport service, SecureRide, and event support.

Yellow Cab is the only fleet that provides our customers with car seats. Just tell the dispatcher or note in your reservation that you require a car with a car seat and we will do our best to get you one of those cabs ASAP. However, we do ask you to allow an extra 10-20 minutes for your taxi to arrive in order to accommodate you.

We rely on your feedback to make our services better. We try to provide the utmost service to our customers, but as with all companies, unexpected issues do come up from time to time which may prevent us from achieving our goal of giving you high quality service. We would love to hear what you have say! Complaints are handled in the order they are received and resolved in the best manner possible. Submit your query through Email.

Lost something? Call our Lost & Found department directly at 925-479-0011 for help locating your lost or missing item. We will make every effort to locate your cab to retrieve your belongings.